In an era of hybrid working and digital transformation, organisations are looking for increasingly flexible and future-proof Document Management Systems (DMS). Yet choosing between different platforms often turns out to be more complex than expected. I see companies struggling with questions like: 'Which system really suits our processes?' and 'How do we avoid a biased preference for one product?'
I like to explain how our agnostic approach leads to a choice that puts your organisation's goals and results at the centre, rather than the software.
What I encounter in practice
In practice, I often see that organisations already have a preference for a system, but are not clear which platform best suits their processes. I recently spoke to a financial services company that was convinced about M-Files. However, during our process analysis, SharePoint DMS turned out to be a better fit with their existing Microsoft environment and authorisation models. But it happens just as easily the other way round. Recently, an organisation reported to us with a SharePoint issue. When we thoroughly analysed their work processes, smart metadata and multidisciplinary file management turned out to be the solution and M-Files helped them further.
We first focus on the client's processes and objectives in every consultancy project. We discuss workflows, document flows and requirements around security and compliance. Only then do we consider whether M-Files or SharePoint DMS is a better fit. Our in-depth knowledge of both platforms and years of experience in the field of DMS enable us to choose a solution that really suits the organisation. And that right choice ultimately ensures a smooth implementation and higher adoption within the organisation.
Independent thinking and action
Because of this agnostic approach, product features do not influence us. We focus on the customer's outcome. In some cases, an organisation benefits from M-Files because of its strength in metadata, simplicity and workflow automation. In other situations, SharePoint DMS is actually the best option because of its tight integration with Microsoft 365 environment. I believe this freedom makes our solutions future-proof. We keep learning and optimising continuously because we are not tied to one technology.
Clients gain maximum benefit from our knowledge
With our process knowledge and years of experience in document management, we develop standardised sector solutions, for both Microsoft 365 and M-Files. The solution for business services is a great example. Consulting firms, accountants and insurers seamlessly connect our solution to processes familiar to us. This intelligent implementation ensures enthusiastic users and stable, secure and user-friendly information management.
With this approach, we show that technology is not an end in itself. Our clients benefit from our in-depth sector knowledge and years of experience. This allows them to choose the solution that maximises success and growth. That is GeONE's guiding principle.
