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Privacy Statement

When visiting GeONE's website, data may be collected from the visitor. This data is used by GeONE in the context of improving its services.

GeONE is keen to provide its customers with the best services and to continuously improve its services and information offered. The data collected by GeONE will be kept confidential at all times and it makes every effort to protect this data.

In doing so, GeONE observes the Personal Data Protection Act. GeONE will not provide the data it collects to third parties without permission, unless required to do so by law or following a court order or if necessary within the framework of the performance of the agreement you enter into with us.

Cookies

In order to recognise you when you visit the GeONE website, we use cookies. These are small files that are sent to the website visitor's browser and stored on the visitor's computer.

We also use cookies to collect data on visits to our website. Our website is set up so that cookies cannot be used for other purposes.

GeONE reserves the right to make changes to this privacy statement.

GeONE, located at Van Deventerlaan 31 3528 AG Utrecht, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

GeONE
Van Deventerlaan 31 3528 AG Utrecht

+31 (0) 35 740 01 02

Ronald van der Zon is GeONE's Data Protection Officer He/she can be reached at ronald.vanderzon@geone.nl

Personal data we process

GeONE processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

- First name and surname

- Gender

- Date of birth

- Place of birth

- Address details

- Phone number

- Email address

- Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone

- Bank account number

Special and/or sensitive personal data we process

GeONE processes the following special and/or sensitive personal data about you:

- citizen service number (BSN)

For what purpose and on what basis we process personal data

GeONE processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and/or advertising leaflet

- Calling or emailing you if necessary to perform our services

- Informing you of changes to our services and products

- Allowing you to create an account

- To deliver goods and services to you

- GeONE also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

GeONE makes #responsibility decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of GeONE) being involved.

How long we keep personal data

GeONE will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected.

Sharing personal data with third parties

GeONE does not sell your data to third parties and only provides it if necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. GeONE remains responsible for this processing.

Cookies, or similar techniques, that we use

GeONE uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by GeONE and you have the right to data portability. This means that you can request us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@geone.nl. To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. GeONE would also like to inform you that you have the opportunity to lodge a complaint with the national supervisory authority, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

GeONE takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or at info@geone.nl

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