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Success story Nintex Workflow in Office 365

"Everything in the Cloud nothing on-premises."

An ambitious food industry company makes intensive use of intranet for its (thousands of) employees. With Nintex Workflow, this company unlocked a large number of business processes in SharePoint.

An IT Manager Intranet at this manufacturer explains:

'For our intranet, which we use within many of our business functions, we work with the SharePoint Online platform, which is part of Office 365. Everything in the cloud, nothing on premise. Not only because it is more financially advantageous, but mainly because it offers seamless integration between all the devices our people work with, from laptop to tablet and mobile phone.'

'Many of our critical business processes run wholly or partly via intranet. From approving invoices and reviewing SOPs to booking meeting rooms and communicating personal data to HR."[/vc_column_text][/vc_column][/vc_row]

"This allows you to easily extend workflows towards more locations, devices and employees."

'We were looking for an easy way to ''translate'' our business processes to SharePoint. SharePoint itself has a workflow-we were looking for an easy way to be able to ''translate'' our business processes to SharePoint. SharePoint has its own workflow engine, but it turned out that it was not robust enough and not easy for the support organisation to maintain. I knew Nintex Workflow and knew that it allows you to make your workflows visually very insightful. That's a real advantage for the average ICT employee. Moreover, with Nintex you can easily extend the automation of workflows towards more locations, devices and employees. This makes it easy to switch to time- and location-independent work. To work well with Nintex, you need to document your business processes well. Then you do get a lot of stability in return.'

"This allows you to easily extend workflows towards more locations, devices and employees."

'We were looking for an easy way to ''translate'' our business processes to SharePoint. SharePoint itself has a workflow-we were looking for an easy way to be able to ''translate'' our business processes to SharePoint. SharePoint has its own workflow engine, but it turned out that it was not robust enough and not easy for the support organisation to maintain. I knew Nintex Workflow and knew that it allows you to make your workflows visually very insightful. That's a real advantage for the average ICT employee. Moreover, with Nintex you can easily extend the automation of workflows towards more locations, devices and employees. This makes it easy to switch to time- and location-independent work. To work well with Nintex, you need to document your business processes well. Then you do get a lot of stability in return.'

"Perfect, because then you immediately see what the end user is up against."

'Through supplier Nintex, I came into contact with one of their preferred partners, GeONE from Soest. They suggested we first do a pilot to see whether Nintex Workflow would be suitable for us. Partly on their advice, both our IT staff and end users took part in that pilot. Perfect, because then you immediately see what the end users are up against. And what you need to adjust to optimise user acceptance.'

'During that pilot, a few processes were taken by the scruff of the neck. For instance, we wanted documents to be signed digitally instead of physically; this saves a lot of paperwork. During this pilot we learned, among other things, that you first need to have a clear picture of all the requirements surrounding a workflow, and only then can you open them up optimally in SharePoint'.

"Perfect, because then you immediately see what the end user is up against."

'Through supplier Nintex, I came into contact with one of their preferred partners, GeONE from Soest. They suggested we first do a pilot to see whether Nintex Workflow would be suitable for us. Partly on their advice, both our IT staff and end users took part in that pilot. Perfect, because then you immediately see what the end users are up against. And what you need to adjust to optimise user acceptance.'

'During that pilot, a few processes were taken by the scruff of the neck. For instance, we wanted documents to be signed digitally instead of physically; this saves a lot of paperwork. During this pilot we learned, among other things, that you first need to have a clear picture of all the requirements surrounding a workflow, and only then can you open them up optimally in SharePoint'.

"In the relevant workflows, we save time because we can work much more efficiently."

'The pilot confirmed my suspicion that within our organisation we could benefit from Nintex Workflow. I consulted with Bastiaan Brefeld of GeONE that I wanted to introduce this solution quickly organisation-wide, but at the same time did not want to get stuck with consultants for too long. After all, I wanted to ''insource'' the required knowledge, so that we as an IT department could work with Nintex Workflow could get to work.

Bastiaan then came up with a concrete proposal of how many days we would need to hire consultancy to transfer the required knowledge to some of our IT staff and end users. We also agreed on which deliverables GeONE would take care of, think of the number of business processes we wanted to unlock in SharePoint, plus related documentation.'

'GeONE has fulfilled all agreements perfectly. More importantly, the end users and business stakeholders are extremely pleased with Nintex Workflow for Office 365. We save time in the relevant workflows because we can work much more efficiently. We have concluded a service contract with GeONE; this includes access to their helpdesk and a number of service hours. I know GeONE has a lot more to offer in terms of information management, so I can imagine working with them more often.'

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